Returns & Exchanges
At LQ Resorts, we want you to feel confident in your getaway wardrobe, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Whether the fit isn't quite right or you've changed your mind, our seamless process ensures you can get back to planning your next escape.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the unworn fashion pieces back in their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality team inspects your return, we will process your refund or ship your exchange within 5-7 business days.